When you call the Quitline or visit our Web site to register for counseling, the first thing we do is gather information about you called the intake. This information helps us serve you better. After the initial intake by one of our interventionists, you will be contacted by your counselor at the Quitline. The counselor will work with you to set your personal quit plan by asking you questions that will help you make a plan just for you. Click here to see the information your counselor will ask you.
During a phone interview, the counselor would ask you these questions. If you are an online user, you will respond to these questions via a form on the Web site.
Remember, any Alabamian can use the FREE phone or online counseling services and receive 4 weeks of FREE Nicotine Replacement Therapy patches (if medically eligible and enrolled in counseling) provided by Alabama QUITNOW. Call 1-800-QUITNOW or 1-800-784-8669 or for online counseling click here
Hours of Operation
Monday through Friday - 8 a.m. - 8 p.m.
Saturday - 9 a.m. - 5:30 p.m.
Sunday and after hours - Voicemail is available
Days of Operation
The Alabama Tobacco Quitline is open Monday through Saturday except for recognized holidays: Christmas Eve, Christmas Day, Martin Luther King Jr. Day, Memorial Day, Fourth of July, Labor Day, and Thanksgiving Day.
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